Return/Refund Policy

Just Rugs have specialized quality control measures in place to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us under the following circumstances: 

• Stains on the product(s)
• Stitching inconsistencies
• More than a 3% variation in size
• Depending on the nature of the defect, we will either replace the product or refund the purchase amount. 
• Please contact us within 7 days of receiving the product.
• Please email us at justrugsofficial@gmail.com and include photographs of the defect along with the order number and item code . We will attend to your query as soon as we can.