Privacy policy

At JustRugs, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from www.justrugs.co.

1. Definitions

  • “We”, “Us”, “Our”, “Company” refer to JustRugs

  • “You”, “Your”, “User” refer to any visitor, customer, or user of our website

2. Legal Framework

This Privacy Policy is an electronic record under the Information Technology Act, 2000 and the rules made thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
This policy does not require any physical or digital signature.

By accessing or using our website, you agree to the terms of this Privacy Policy.

3. Information We Collect

a) Personal Information

We may collect the following information when you place an order, create an account, or contact us:

  • Name

  • Email address

  • Phone number

  • Shipping & billing address

  • PIN/ZIP code

  • Payment details (processed securely via third-party payment gateways)

Note: We do not store your credit/debit card details.

b) Non-Personal Information

  • Browser type

  • Device information

  • IP address

  • Website usage and browsing behavior

This information helps us improve website performance and user experience.

4. Use of Information

We use your information to:

  • Process and deliver orders

  • Communicate order updates and customer support

  • Improve website functionality and services

  • Prevent fraud and ensure secure transactions

  • Send promotional offers (only if you opt-in)

5. Cookies

We use cookies and similar technologies to:

  • Understand browsing behavior

  • Improve website experience

  • Remember user preferences

You can disable cookies through your browser settings, though some website features may not function properly.

6. Information Sharing

We do not sell, rent, or trade your personal information.

Your information may be shared only:

  • With trusted service providers (payment gateways, logistics partners, IT services) strictly for order fulfillment

  • When required by law, court order, or government authority

  • To protect our legal rights or prevent fraud

All third parties are obligated to maintain confidentiality and security.

7. Data Security

We implement reasonable security practices including:

  • Secure servers & firewalls

  • Limited internal access

  • Encrypted transactions via trusted gateways

However, no online transmission is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites. Please review their privacy policies separately.

9. Policy Updates

JustRugs may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the website implies acceptance of the updated policy.

10. Grievance Redressal

If you have any questions, concerns, or complaints regarding this Privacy Policy or data usage, please contact us:

Email: help@justrugs.co
Website: www.justrugs.co

We will make every effort to address your concerns promptly.